This company is awesome! Natalie and the rest of the staff are very professional and really care about their customers. Natalie, thank you for answering my phone call late at night and for trying to help me. Natalie followed up in the morning and had a tech at my home by 10 am. Their techs are very knowledgeable and professional.
My husband and I received excellent service in every way with this company, we highly recommend! It's rare to find such companies these days, very impressed! Thank you so much!
They were very professional and have replaced my AC and Heating unit with skill! Their work is clean and the call back and appointments are on time! Overall very satisfied!
Great service at reasonable prices. Very responsive to calls. They actually fully replaced a newly installed 3 ton condenser unit that was unexpectedly defective within two days.
We had a very nice visit with the representative from Safari. Very courteous and professional. We ended up going with a different company , but the salesperson who came to our home was very friendly.
Andrew and Rob are persons of integrity and skill. Their work is impeccable, they truly care about customer satisfaction. Lastly, nobody returns an email or call faster than Safari. They are awesome & I highly recommend. Jeffrey S.
We found a problem after installation that was taken care off within a short time, Thanks to all the staff who worked to give me excellent service and look forward to telling others of there talented experts.
Well my air conditioner went out on July 4 the holiday and it was under a year old and I was happy they were able to come out right away they didn't charge me an extra fee because the problem was under warranty which I was glad but they responded very quickly and all the service people of been exceptionally nice and knowledgeable
The Safari technician showed up on time and was very pleasant and professional. He explained what he was going to do, I was very impressed with how thorough his inspection of my A/C unit was, checking both the air handler up in our attic and the condenser outside. He spent about an hour checking things out. He recorded his readings and explained to me that everything was working properly. I signed up for another year of maintenance.
Andrew and Brad were very professional and prompt. I signed up my properties for yearly service maintenance and they conducted their first service efficiently. They took the time to explain and instruct me how to care for my air conditioning units.
They returned my calls quickly when one of my units was not cooling off properly.
Their charges are reasonable compared to others in the area.
Andrew of Safari Home Services provided excellent service for my A/C:
- He thoroughly checked my system
- He went out of his way to make sure I understood all the items he was paying attention to
- He explained all the important things to know about A/C
- Whenever I interacted with Safari, their staff responded immediately to my inquiries and answered my questions
This is why I highly recommend Safari as your service provider.
Safari installed a new 5-ton unit and did a great job. They also added a transfer duct and grilles to help circulation in my master bedroom. They increased my return grille size to alleviate noise and included a 4" thick filter for heavy duty performance. The thermostat provided with the system is first rate. They also included UV lights to top it off. Professional and efficient.
Great dependable company would highly recommend
When my old unit failed, Safari was here in a heart beat. Very professional! Matched the best unit for my home & we have been running like a champ for the past year! Safari will be there when you need them!
Excellent service. Explained all options. Good warranty for equipment. Knowledgeable personnel.
Excellent service with a smile!!! Very happy.
Great Service....Great Price. Our AC failed and we contacted Home Advisor online. Safari contacted us immediately and came out the very next day. We are very satisfied with the unit and the price. The workers were very professional, clean, and knowledgeable. Within a few days the blower on our unit needed adjusting as it was too forceful. One of the co-owners came back and made the necessary adjustment. They deserve all five stars!
I had called Velocity air and they came out very late.. No call to inform me and looked at the thermostat and said he would come back next day but had to pay a 49.00 fee. They were to come between 1-3 and never came or called. I went out at 5 and when I came back they had came but late and no call again..I had already called Safari at 5 and told me be there next day around 11. They came at 10 and had the job done by 11:15 worked great and was a very friendly gentleman. The price was good a better deal by far then velocity..I would recommend them to anyone and feel very safe that they would to the job right and at a reasonable price.
Safari Home Services far exceeded our expectations. Their fee (for coming out) was very reasonable, their estimate was fabulous, and their work was wonderful! Anthony impressed with how honest and polite he was. When the time comes to replace our system, Safari is our company! I would recommend them to anyone!
Outstanding customer service! The service staff member was friendly, helpful, professional and had a great sense of humor. I would highly recommend them.
They arrived on time, were neat and clean, and finished installing an entire new system very quickly.
We had a few hiccups at the beginning after that all went good. The technicians were great the first day I was yapping at them all day. They answered all my questions all with a smile on their face. Then I just talked their ears off the rest of the day. When they came back to clean all the duct work I let them be and they were fine with that also. So if you want to talk and learn something or just let them do their job they are professional both ways. The system they put in was built in Houston with American parts and labor.
Six star service and professionalism. Hired on Friday and arrived Sunday morning. Completed old system removal and new system installation in less than two hours.
They phoned us immediately after our inquiry into Home Advisor, and soon after that we met with Andrew, who is a co-owner. We came up with a great plan, and it was quickly executed. The overall experience from beginning to end was excellent. I would Highly recommend Safari Home Services. FYI I have zero ties to this company, and never heard of them before hiring them. This review is honest, sincere and unbiased.
UnexpectedOwners, Andrew and Rob, are a perfect team who know their business and get the job done efficiently and expeditiously. Their young crew are an exceptional bunch of men who take their job seriously and are adept at what they do. All in all this endeavor was painless as it ran like a well-oiled machine. Kudos Safari - you are the greatest - all professional and very polite young men!! issues arise in every project, but the folks at Safari Home Services handled every step in the process professionally and did an outstanding job. Our new AC system is top of the line and performing wonderfully. I highly recommend them to anyone looking for AC service and/or installation.
Owners, Andrew and Rob, are a perfect team who know their business and get the job done efficiently and expeditiously. Their young crew are an exceptional bunch of men who take their job seriously and are adept at what they do. All in all this endeavor was painless as it ran like a well-oiled machine. Kudos Safari - you are the greatest - all professional and very polite young men!!
Rob and Andrew came in and had to redo AC duct work performed by another contractor who did sub par work explained options and we went with a rezone of the house so we can control the bed rooms separately from the main house. They were through, timely and Honest!!! Highly recommend
Very professional - arrived at very beginning of window I was given. Rob, the professional that came to the house discussed possible solutions with my son, was very helpful and our problem was solved. I would definitely recommend Safari Home Services and will certainly use them for future air conditioning needs. THANKS FOR YOUR HELP, ROB!